1. General
In the company Levara SkinCare We respect the privacy of our online store visitors and customers. We are aware that the personal data you entrust to us is sensitive, so we handle it carefully, responsibly and in accordance with applicable legislation - Personal Data Protection Act (ZVOP-2) and General Data Protection Regulation (GDPR, EU 2016/679).
We protect the collected personal data from loss, misuse, unauthorized access or disclosure and do not provide it to third parties under any circumstances, except in cases specified by law or when necessary to fulfill the order.
2. Purpose of processing personal data
All information you provide to us will be used solely for the purpose for which it was collected — that is, to fulfill your order, process your payment, deliver your products, communicate with your customers, and improve your user experience.
Only the information necessary for the delivery of the order will be provided to the delivery service (e.g. Pošta Slovenije, DPD, etc.) - the recipient's name and surname, delivery address and contact telephone number.
3. Personal data collected
For the purposes of providing our services, we collect the following user data:
first and last name,
delivery address,
contact telephone number,
E-mail,
password in encrypted form,
other data that the user voluntarily enters into online forms (e.g. notes on the order, messages in contact forms).
The user is responsible for the accuracy, completeness and up-to-dateness of the entered data.
The user is also responsible for protecting their login information (username and password) and must ensure that they are not shared with unauthorized persons.
4. User rights
The user has the right to:
to insight into your personal data,
to correction or deleted personal data,
to processing restrictions and objection regarding processing,
and up to data transfer to another operator.
The user can review and edit all their data in their profile on the website or contact us at info@levara-skincare.com to help you exercise your rights.
5. Data retention
We only retain personal data for as long as is necessary to fulfill the purpose for which it was collected, or in accordance with statutory deadlines. After the deadline, the data is permanently deleted or anonymized.
Cookie policy
1. Use of cookies
Website Levara SkinCare uses cookies to improve user experience and analyze website visits.
When you first visit the website, we inform you about the use of cookies and ask you for your consent. You can change your decision regarding cookies at any time.
Cookies are not shared with third parties and are not used to display ads.
2. What are cookies?
Cookies are small text files that a website stores in your browser when you visit it.
Some cookies are absolutely necessary for the website to function properly (e.g. to preserve the contents of the shopping cart), while others enable analysis of website usage and help improve its performance.
Cookies do not contain personal data and cannot be used to personally identify you.
3. Types of cookies we use
| Type of cookie | The name of the cookie | Duration | Purpose of use |
|---|---|---|---|
| Session | ASP.NET_SessionId | Until the end of the session | Enables basic website functionality |
| First-party | Levara_Settings | 30 days | Saving your choices regarding the use of cookies |
| First-party | Levara_Session | 30 days | Saving the contents of your cart for your next visit |
| First-party | Levara_UserInfo | 14 days | Automatic user login on next visit |
| Third-party | _ga, _utma, _utmz | to 2 years | Google Analytics – monitoring visit statistics |
4. Cookie management
The user can manage or delete cookies at any time in their web browser settings.
Most browsers allow you to completely delete all cookies or block them.
If the user disables cookies, this may affect the operation of some website functions.
For instructions on managing cookies, you can use your browser or visit the website:
https://www.aboutcookies.org
5. Consent to the use of cookies
By continuing to use the website, you agree to the use of essential cookies.
The use of analytical cookies (Google Analytics) requires your explicit consent, which you can change or revoke at any time on our website.
6. Contact
For any questions regarding our privacy policy or the use of cookies, you can contact us:
📧 info@levara-skincare.com
🌐 https://levara-skincare.com/kontakt
